Return & Refund Policy

Last Updated: June 2026

At Born Quiet, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• Unworn and unused

• In the same condition that you received it

• With original tags attached

• In its original packaging

• Accompanied by proof of purchase or order confirmation

To start a return, please contact us at support@bornquiet.com.

If your return is approved, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if:

• The item is defective

• The item is damaged during shipping

• You received the wrong item

To help us resolve the issue quickly, please provide clear photos of the product and packaging.

Exchanges

We offer exchanges for:

• Incorrect size received

• Damaged or defective products

• Incorrect items delivered

The fastest way to receive a replacement is to contact us within 7 days of delivery. Once the issue is verified, we will arrange an exchange or replacement where applicable.

Non-Returnable Items

The following items cannot be returned or refunded unless they arrive damaged or defective:

• Sale or clearance items

• Gift cards

• Limited edition products

• Personalized or custom-made items

If you have questions about a specific item, please contact us before placing your order.

Order Cancellations

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process outlined above.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 7–10 business days. Please note that your bank or payment provider may require additional time to process and post the refund.

Shipping charges are non-refundable unless the return is due to:

• A defective product

• A damaged product

• An error made by Born Quiet

If more than 15 business days have passed since your refund was approved, please contact us at support@bornquiet.com.

Contact Us

For return, exchange, or refund requests, please contact:

Born Quiet
Email: support@bornquiet.com

We are committed to providing a fair, transparent, and hassle-free experience for every customer.